Your assessment day — what to expect.

If you've been asked to attend an independent medical assessment arranged by REI, this page will walk you through everything you need to know — before, during, and after your appointment.

We understand this may feel unfamiliar. Our team is here to make sure it isn't.

What legal and insurance professionals say about the traveling evaluator program.

What to expect.

You'll receive confirmation details in advance — the date, time, location, and the name of the physician you'll be seeing. If you have any questions, you can call or email us directly.

During your assessment.

The physician will ask you about your medical history, current condition, and how it affects your daily life. They will not be treating you — this is an assessment only. Be honest and thorough.

After your assessment.

The physician prepares a report based on the assessment. The report goes to the party who requested it — your lawyer or the insurance company. You may request a copy through your legal representative.

The assessment.

01 Tell us about your file.

Share your case type, the specialty you need, and the region. You can call us, email, or use the referral form.

02 We match the right specialist.

REI identifies the most appropriate assessor from our credentialed network — matched to your file's needs and location.

03 We manage the rest.

Scheduling, examinee notification, document handling, and report delivery. You'll have a single point of contact throughout.

Answers to common questions.

What is an independent medical assessment?

An independent medical assessment is a medical examination arranged by a third party — typically an insurance company or a legal professional — to assess a medical condition or injury. The physician does not treat you; they review your condition and prepare a report.

Do I need to bring someone with me?

You're welcome to bring a support person to the location. Whether they can be present during the assessment may depend on the type of assessment. Contact us in advance if this is important to you.

Is my information kept private?

Yes. Your personal and medical information is handled in compliance with applicable privacy legislation. REI does not share your information beyond what is required for the assessment.

What if I need to reschedule?

Contact REI as soon as possible. We'll do what we can to accommodate a change. Please do not simply not show up — if you need to cancel, let us know in advance.