Find the right assessment for your file.
REI works across all assessment categories, for both plaintiff and defense counsel, and for insurance professionals managing active files.
Assessment Categories
Musculoskeletal
Orthopaedic, spine, soft tissue, chronic pain, and physical functional capacity assessments.
Mental Health
Psychological, psychiatric, and neuropsychological evaluations for mental health and cognitive claims.
Vocational & Occupational
Work capacity evaluations, return-to-work planning, and vocational rehabilitation assessments.
Catastrophic (CAT)
Multi-disciplinary assessments for severe and complex injury claims meeting catastrophic impairment criteria.
Tort / Med-Legal
Independent assessments for personal injury litigation — both plaintiff and defense counsel
Why Boutique Matters
At REI, we've made a deliberate choice to stay boutique and our clients feel the difference.
A dedicated point of contact who knows your account, your preferences, and your timelines
Faster turnaround times driven by experienced coordinators who anticipate problems before they arise
Flexibility to accommodate complex, sensitive, or urgent referrals with the attention they deserve
Accountability at every level from first contact to final report delivery
We take on clients we can genuinely serve. That commitment is our competitive advantage.
We handle the details — so you don't have to.
Every REI referral includes support services at no additional coordination cost.
Comprehensive IME Services.Uncompromising Standards.
From initial scheduling and claimant coordination to report review and physician follow-up, REI manages the full IME lifecycle with professionalism and precision. Whether you're an insurer, employer, law firm, or third-party administrator, our team brings the experience and infrastructure to support your evaluation needs on time, every time.
How it works.
01
Referral Intake (Gate)
Receive Referral
Collect Documents (Letter, Records, Questions)
Conflict Check
Create Case File
02
Case Triage &
Specialty Assignment
Review Referral Questions
Assess Complexity
Assign Specialist
(Single / Multi-Discipline)
Set Timeline
+ Priority
03
Scheduling
& Coordination
Review Referral Questions
Assess Complexity
Assign Specialist
(Single / Multi-Discipline)
Set Timeline
+ Priority
04
File
Preparation
Organize Records
Prepare IME Brief
Upload to
Secure Portal
05
Assessment /
Examination
Conduct IME / FCE
Review Records
Document Findings
06
Report
Development
Draft Report
Answer Questions
Add Clinical Opinion
07
Quality Assurance Review
Verify All Questions Answered
Check Consistency & Accuracy
Ensure Medico-Legal Standards
Request Clarifications
08
Report
Delivery
Secure Delivery
Log Delivery Date
Confirm Receipt
09
Billing
& Finance
Generate Invoice
Apply Fees & Margin
Track Payments
10
File Closure
& Archive (Port)
Generate Invoice
Apply Fees & Margin
Track Payments
Not sure which assessment type you need?
Call us. A member of our team will review your file and tell you exactly what you need — no forms required to start that conversation.
Common questions about REI's assessment process.
How does REI match a specialist to my file?
We review the clinical requirements of the referral — injury type, body system, jurisdictional requirements — and identify the most appropriate assessor from our credentialed network. If you have a preference or a prior assessor relationship, tell us.
What's the typical turnaround time from referral to report?
REI targets 4–6 weeks from referral to delivered assessment. Timelines vary by specialty and region. Contact us directly for time-sensitive files.
Can REI conduct assessments for both plaintiff and defense counsel?
Yes. REI works with both sides of the bench. Our assessors are independent and their reports are defensible in court regardless of which party submits the referral.
What regions are your physicians available in?
REI covers all Canadian provinces. For regions where local specialists are limited, we deploy traveling evaluators — credentialed physicians who come to the location.
Boutique IME services for insurance and legal professionals across Canada.
SERVICES
COMPANY
CONTACT
416-491-7100
1-877-381-7200
1370 Don Mills Rd, Suite 205
Toronto, ON M3B 3N7
Mon-Fri, 8:30 AM - 4:30 PM EST
© 2026 Rehabilitative Ergonomics Inc. (REI). All rights reserved.